Reference

How We Handle Your Privacy at manadotot

Q: Who do I contact if I suspect my account has been compromised?

Email support@manadotot.xyz immediately with the subject 'Account Security'. Our team will lock your account, review access logs, and help you regain control. We're available daily 09:00–23:00 UTC+7 via live chat for urgent issues.

Your account details, payment information and gameplay data stay secure with us. We've built our privacy practices around transparent data handling, encrypted payment processing through DANA, OVO, GoPay…

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The Data We Gather and Why

manadotot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with manadotot, we collect your name, email, phone number, and identity details needed to verify your account. Payment information—such as your DANA wallet ID, OVO account, GoPay credentials or QRIS reference—is encrypted and stored securely. We also log your gameplay activity,

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session times, and device information to prevent fraud and improve your experience. Gameplay data helps us understand which games perform well and ensure fair rounds. Your information is never sold to third parties; we use it only to operate your account, process withdrawals, comply with local
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law, and send you service updates where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to Contact Us About Your Data

Team online

Email Support

Reach our privacy team at [email protected] with any question about your personal data, how we use it, or requests to view or delete your information. Response time is typically within 48 hours.

Live Chat

Open your account and use the chat widget in the bottom-right corner to speak with our team. Our support operates daily from 09:00 to 23:00 UTC+7, covering players in Yogyakarta, Denpasar and beyond.

Account Settings

You can view, update or request export of your stored data directly from your account's Privacy section. We'll compile and send your full data record within seven days of request.

SECURITY & YOUR RIGHTS

How We Protect Your Account and Data

Encrypted Payments

Every transaction—whether you deposit via DANA, OVO, GoPay or QRIS—travels through secure encryption. Your payment details never touch our servers in plain text; they're tokenized and verified directly with the payment provider.

Session Security

Your login credentials are hashed using industry-standard algorithms. We log out inactive sessions after 30 minutes and require re-authentication for sensitive actions like withdrawals or payment-method changes.

Data Retention

We keep your personal data as long as your account is active. After account closure, we retain records for seven years to satisfy local law and anti-fraud requirements, then securely delete them.

Right to Access

You can request a complete copy of your stored data at any time through your account or by emailing [email protected]. We'll provide it in a portable format within seven calendar days.

Right to Delete

Request account deletion from your settings, and we'll remove your profile and personal data within 30 days where local law permits. Some transaction records may remain for compliance reasons.

Cookie Control

Our site uses cookies to remember your login, track gameplay for fairness, and measure site performance. You can disable non-essential cookies in your browser; essential ones keep your account secure.

Your Privacy Questions Answered

Payment details are retained for 90 days after each transaction to verify withdrawals and detect fraud. After that, only a masked reference (e.g., last four digits) stays on your account statement. Full card or wallet details are never stored permanently.

Yes. You can add DANA, OVO, GoPay and QRIS to your account simultaneously. We verify each method once; after that, you can deposit or withdraw via any of them. Your payment history is tracked per method for your protection.

No. Your gameplay activity—which games you play, when you play, and your bet amounts—is kept strictly within manadotot. We use it internally to prevent fraud, improve game performance, and ensure fairness. It's never sold or shared.

Your profile and personal details are removed within 30 days. Withdrawal and deposit records stay on file for seven years where local law requires. You cannot restore a deleted account; you'd need to register as a new user.

Each payment method is tokenized the moment you link it. We never store your actual wallet ID or account number; instead, we store a secure token that the payment provider can decode only on our authorized servers.

Yes. Head to your account settings, click Privacy, then choose Export Data. We'll compile your full history—deposits, withdrawals, games played, dates and times—into a portable file within seven days.

Email [email protected] immediately with the subject 'Account Security'. Our team will lock your account, review access logs, and help you regain control. We're available daily 09:00–23:00 UTC+7 via live chat for urgent issues.

How We Handle Your Privacy at manadotot

How to Contact Us About Your Data

Email Support

Live Chat

Account Settings

How We Protect Your Account and Data

Encrypted Payments

Session Security

Data Retention

Right to Access

Right to Delete

Cookie Control

Your Privacy Questions Answered

01 How long do you keep my payment information after I withdraw?

02 Can I link multiple payment methods to one account?

03 Do you share my gameplay data with third parties?

04 What happens to my data if I delete my account?

05 How do you encrypt my DANA, OVO, GoPay and QRIS details?

06 Can I export my gameplay history and account data?

07 Who do I contact if I suspect my account has been compromised?

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